Privacy Policy
Last updated: October 22, 2024
Introduction
Welcome to PDFLyzer ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF analysis and chat service (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
Information We Collect
Personal Information
When you use PDFLyzer, we collect:
- Email address and name (when you create an account)
- Authentication information from third-party services (e.g., Google)
- Payment information (processed securely through our payment provider)
- User-generated content, including uploaded PDF files and chat interactions
Automatically Collected Information
We automatically collect certain information when you visit, use, or navigate the Service:
- Device and usage information (browser type, IP address, device type)
- Log data and activity information
- Cookies and tracking technologies data
How We Use Your Information
We use the information we collect to:
- Provide and maintain our Service
- Process your PDF files and generate responses to your queries
- Send you important Service updates and administrative messages
- Improve and optimize our Service
- Detect, prevent, and address technical or security issues
- Comply with legal obligations
Data Storage and Security
PDF Storage
- Your uploaded PDF files are stored securely in our cloud storage system
- Files are encrypted during transmission and at rest
- You can delete your files at any time through your account settings
Chat History
- Chat interactions are stored to provide context and improve user experience
- You can clear your chat history at any time
- Chat data is associated with your account and not shared with other users
Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data
- Opt-out of marketing communications
Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: [email protected]
Cookie Policy
We use cookies and similar tracking technologies to:
- Maintain your preferences
- Authenticate users
- Analyze usage patterns
- Improve our Service
You can control cookie settings through your browser preferences.
Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit and at rest
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
- Incident response procedures
Compliance
PDFLyzer complies with applicable data protection laws including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable privacy laws and regulations