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Terms of Service

Last updated: October 22, 2024

1. Introduction

Welcome to PDFLyzer ("we," "our," or "us"). By accessing or using our PDF analysis and chat service (the "Service"), you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using the Service.

2. User Registration

2.1 Account Creation

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account.

2.3 Account Restrictions

You may not create multiple accounts for the same user, share your account credentials with others, transfer your account to another user, or use the account of another user.

3. Purchase and Payment

3.1 Subscription Plans

We offer various subscription plans with different features and limitations. The current pricing and features for each plan are available on our website.

3.2 Payment Terms

All payments are processed securely through our payment provider. Subscription fees are billed in advance on a recurring basis. Prices are subject to change with notice. You agree to pay all applicable taxes and fees.

3.3 Late Payments

If a payment fails, we may suspend your access to premium features until the payment is successfully processed.

4. Cancellation and Refund Policy

4.1 Cancellation

You may cancel your subscription at any time through:

  • Your account settings page
  • Contacting our support team
  • The subscription management portal

Upon cancellation:

  • Your subscription will remain active until the end of the current billing period
  • You will not be charged for future billing periods
  • You will retain access to premium features until the end of the current billing period

4.2 No Refund Policy

We do not provide refunds for partial subscription periods, unused subscription time, service dissatisfaction, or accidental purchases.

This no-refund policy is strictly enforced. Please carefully consider your subscription before making a purchase. You can try our service with the free tier before upgrading to a paid plan.

5. Usage Limitations

The Service may not be used for:

  • Illegal activities
  • Distribution of malware or harmful content
  • Violation of intellectual property rights
  • Harassment or abuse
  • Unauthorized automated access

6. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide notice of significant changes when possible.

7. Termination

We reserve the right to terminate or suspend your account and access to the Service for:

  • Violation of these Terms
  • Fraudulent or illegal activities
  • Non-payment of fees
  • Extended periods of inactivity

8. Contact Information

For questions about these Terms, please contact us at:

9. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date above. Your continued use of the Service after any changes indicates your acceptance of the new Terms.